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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Stephanie Baker

Stephanie Baker

June 26, 2025

5  out of  5
rating by Stephanie Baker
"Stacy Hathcox got my car, camper, windstorm and boat insurance taken care of wuickly amd professionally."
We responded:
"Thanks so much Ms. Baker! I always appreciate when my team is recognized for what they do every day - provide amazing service to our customers. We hope you will refer your friends to Stacy, we want more great customers just like you!"
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Forrest Garriga

June 19, 2025

5  out of  5
rating by Forrest Garriga
"⭐⭐⭐⭐⭐ I can’t say enough good things about Elvis Gates’ State Farm agency, and especially our phenomenal agent, Stacy Graybeal! From the moment we reached out to insure our diverse lineup of vehicles—our cars, trucks, Harley motorcycle, and beloved Airstream camper—Stacy has been an absolute superstar. Her professionalism, expertise, and genuine care for her clients make her stand out as the gold standard for insurance agents. Stacy took the time to understand our unique needs for each vehicle, tailoring coverage that gives us total peace of mind whether we’re cruising on the Harley, towing the Airstream for a weekend adventure, or just running errands in our cars. She’s incredibly knowledgeable about the specific requirements for insuring specialty vehicles like our camper and motorcycle, ensuring we’re protected without overpaying. Her attention to detail caught gaps in our previous policies we didn’t even know existed! What truly sets Stacy apart is her responsiveness and dedication. She’s always just a call or email away, answering questions with patience and clarity. When we had a minor fender bender with our truck, Stacy handled everything swiftly, coordinating with the claims team and keeping us updated every step of the way. It was stress-free, which is exactly what you want from your insurance agency. Elvis Gates runs a tight ship, and it’s clear his team is built on trust and exceptional service. The entire agency is friendly, organized, and proactive, but Stacy is the heart of our experience. She’s not just an agent; she feels like a partner who’s got our back. If you’re looking for top-notch coverage for your vehicles—whether it’s a car, truck, motorcycle, or camper—look no further than Elvis Gates’ State Farm agency and ask for Stacy Graybeal. You won’t find better!"
We responded:
"Forrest, Wow! Simply WOW! Thanks for the great review and kind remarks about Stacy. I agree with you, she truly is professional at everything she does for our customers. I truly appreciate you taking the time to recognize her efforts. My whole team tries to give this level of service so please tell your friends to give us a call, we want more customers just like YOU!"
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La Trecha Fayard

June 19, 2025

5  out of  5
rating by La Trecha Fayard
"I’ve been with State Farm for several years now, and I couldn’t be happier with their service. I have both my homeowners insurance and coverage for five vehicles through them. A good friend of mine—who’s also an insurance agent—originally recommended State Farm to me because even she couldn’t match their rates. The team is incredibly professional, which is very important to me, but they’re also genuinely friendly and accommodating. They’re honest, attentive, and always focused on finding the best policy to fit your needs and budget. Every quote I’ve received has been fast and completely hassle-free. What really sets State Farm apart is their proactive approach to saving me money—they regularly check for discounts and ways to lower my premium. One of my favorite features is the ability to text the local office directly. Their response time is impressively quick, making communication super easy and convenient. I’ve personally worked with Karen, Melissa, Stacy, and Gabe, and they’ve all been outstanding. I give this location a solid 10/10—highly recommend"
We responded:
"Ms Fayard, What a wonderful, well thought out post. Thank you so much for sharing the kind words about our office. My team and I strive to give 5 star service to all of our customers and I am always blown away by the sincere gratitude of so many. Thanks again for the review and please refer your friends to us. We'd love to take care of more great customers just like you!"
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Greg Davis

June 13, 2025

5  out of  5
rating by Greg Davis
"Stacy was very helpful with transferring our auto insurance to Mississippi. She was very responsive and attentive, and overall her level of service was top notch. I totally recommend!"
We responded:
"Thanks so much for your review Greg! We appreciate your business and I appreciate you taking your time to send the kind words about Stacy's service. It truly means a lot to us. Please refer your friends so we can take care of other great people such as yourself."
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Christine

June 12, 2025

5  out of  5
rating by Christine
"We moved here from Illinois. Stacy has helped us with our new insurance for our home and our vehicles. She was very attentive and gave us excellent personalized service. I would highly recommend this office."
We responded:
"Thanks Christine, I appreciate your noticing of the top-notch service Stacy gives and I hope you will refer your friends to her for a quote to see if we can take care of them the same way she took care of you! "
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Greg Lebaugh

June 11, 2025

5  out of  5
rating by Greg Lebaugh
"Stacy Hathcox just insured our house; she is very professional at her job and a very likable representative; Thank you very much Stacy !!"
We responded:
"Greg, Thanks so much for recognizing the hard work Stacy does to make sure our customers are taken care of. My whole team strives for 100% satisfaction of our customers, and I appreciate your recognition. Please spread the word and tell your friends to give Stacy a call so we can take care of other customers just like you."
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Pam Braud

June 9, 2025

5  out of  5
rating by Pam Braud
"Stacy was very knowledgeable and helpful with my car coverage. I was happily surprised! I was quoted less than Progressive! Sorry Flo!😃"
We responded:
"Wow! Thanks Pam! What a great compliment....please tell your friends to give Stacy a call so we can get more great customers just like you!"
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Robin Dotson

June 9, 2025

5  out of  5
rating by Robin Dotson
"Gabriel is great — very responsive, courteous, and a pleasure to work with!"
We responded:
"Thanks Robin. Gabriel is indeed good at customer service and I'm pleased you noticed him. Please tell your friends to give him a call so he can take care of them with the same service he gave you. "
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B WELLS

June 3, 2025

5  out of  5
rating by B WELLS
"At this place They help you every way they can! Amazing people, Malissa is my agent and by far the best one there is!"
We responded:
"Thank you for the great review. Melissa is really good at taking care of our customers and I'm glad you appreciated her work. Please tell your friends to give her a call and let us take care of other great customers like you!"
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Richard Lansdale

May 28, 2025

5  out of  5
rating by Richard Lansdale
"Vary awesome to deal with. I appreciate Stacy so much. She has helped me in every way I needed help. If you need any kind of insurance I recommend Stacy vary highly. Thank you Stacy."
We responded:
"Dear Mr. Lansdale, Thank you for your feedback regarding Stacy. Our team is dedicated to providing excellent care to our customers, and we truly appreciate hearing your thoughts! We hope you’ll recommend us to your friends and let Stacy deliver the same outstanding service to them that she provided to you."
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Gail Pav

May 20, 2025

5  out of  5
rating by Gail Pav
"They are the best at staying on top of my billing and making sure I make my payments on time and nothing slips because I get busy and forget! Stacy there is awesome and really makes sure that I get to take advantage of any discounts with my account. From bundling my home and auto’s to suggesting free devices that alert when a homes electrical may have fire hazards, she really is a one stop shop for insurance!"
We responded:
"Thanks Gail! We appreciate the kind words and recognizing out well Stacy takes care of our customers. Please tell your friends to give her a call so we can take care of other fine people like yourself!"
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J 5

May 20, 2025

5  out of  5
rating by J 5
"Stacy was excellent. Very cheap price as well"
We responded:
"Thanks so much for the review! Stacy is great at taking care of our customers like the rest of my fine team. Please tell your friends to give us a call. We want more great customers just like you!"
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Danny Davis Sr

May 15, 2025

5  out of  5
rating by Danny Davis Sr
"Mrs Stacy got insurance with Her and Saved Us lots of money. She came to our house and she explained everything very thoroughly."
We responded:
"Thanks so much for the kind words. Stacy truly works hard for our customers and I'm glad you noticed. Please tell your friends to give her a call, we'd like more great customers just like you!"
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Timm Entrekin

May 7, 2025

5  out of  5
rating by Timm Entrekin
"Just relocated to Gulfport from Washington State, been in communication with Stacy for about a month. Set appointment with her today, wow unbeliveable service and professionalism Great staff, total Southern Hospitality at its very best Thank you Stacy & Elvis"
We responded:
"Thanks Timm! We definitely try to go above and beyond for our customers and Stacy is great at that. Make sure to tell your friends to give her a call! We want more customers just like you."
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Christy Lee

April 25, 2025

5  out of  5
rating by Christy Lee
"I just moved to Long Beach. Stacey was so sweet and efficient! She made the process of transferring so easy, and I couldn't be more satisfied. Thank you, Stacey!"
We responded:
"Thanks for the kind words Christy! Stacy is definitely good at what she does to take care of our policyholders. Welcome to Long Beach and we look forward to taking care of all your insurance needs. Please tell your neighbors to give Stacy a call so we can gain more great customers just like you!"
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Ashley Boudreaux

April 22, 2025

5  out of  5
rating by Ashley Boudreaux
"I needed assistance getting my insurance swapped and Stacy was AMAZING! She was so helpful and got things handled quickly. Not only that, but it was also a great rate, and she helped me get everything set up. Took the stress away!"
We responded:
"Thank you for your recognition of Stacy and the fine work she does for our customers! We all try to go above and beyond to make insurance understandable and affordable. Please tell your friends to give her a call, we want more great customers just like you!"
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Julie Presley

April 21, 2025

5  out of  5
rating by Julie Presley
"Absolutely love State Farm! I can't say enough good things about this office. Stacey always goes above and beyond to help me!"
We responded:
"Thanks Julie! We love taking care of customers like you and Stacy definitely is at the top of her game doing so. Tell your friends to give her a call for a quote...we want more customers just like you!"
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Gabby Jackson

April 9, 2025

5  out of  5
rating by Gabby Jackson
"Absolutely wonderful! Stacy is very patient and enthusiastic explaining how wverything works!"
We responded:
"Thanks for the kind words Gabby. Stacy is a real asset to our agency and we enjoy hearing how she has helped our customers. Please tell your friends to give her a call for a quote."
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Charles Wambolt

March 13, 2025

5  out of  5
rating by Charles Wambolt
"Wish I had three more thumbs to give the whole crew and especially Miss Lissa a five thumbs up! :-)"
We responded:
"Thanks for the kind words! Lissa really is a Super Hero in our office...all of my team are! Thank you for noticing her hard work. We look forward to taking care of your insurance needs in the future. Tell your friends!"
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Stephanie Carrasco

March 13, 2025

5  out of  5
rating by Stephanie Carrasco
"Stacy helped me make some changes that best fit my current needs with my Homeowner Ins. Elvis Gates & his entire team are always knowledgeable & helpful !! Definitely recommend them👍"
We responded:
"Thank you Stephanie for recognizing Stacy and our team that strives to take good care of great customers like yourself! Please tell your friends to give Stacy a call for a quote on ANYTHING!"
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Down South Adventures

February 27, 2025

5  out of  5
rating by Down South Adventures
"Gabe did an outstanding job helping me! They went above and beyond to make sure all my insurance needs were met!"
We responded:
"Thank you for recognizing Gabe's work to take care of you. We strive every day to be the team to take care of all of our customer's insurance needs. Make sure to tell your friends to give Gabe a call for a quote!"
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Jessie Moug

February 26, 2025

5  out of  5
rating by Jessie Moug
"Jennifer is incredible to work with - super responsive, efficient, and makes everything so simple to navigate. She’s gone above and beyond to help me with both vehicle insurance and renters insurance."
We responded:
"Thanks for the review and kind words about Jennifer. We agree, she goes above and beyond for our customers. Thanks for noticing! Tell your friends to give Jennifer a call! "
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Jannell Moody

February 22, 2025

5  out of  5
rating by Jannell Moody
"Have been with State Farm for a while Stacy has been a major help and Stacy's customer service is AWESOME!!! She's very helpful and I really appreciate that."
We responded:
"Thanks so much for the review and kind words about Stacy. She really does her best to take care of all of our customers and we're glad she was helpful to you. Tell your friends...we want other great customers like you!"
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Daphne King

February 12, 2025

5  out of  5
rating by Daphne King
"I was calling around for insurance and Stacy answer almost a year ago. I gave her all the information and she gave me a quote and save me over 150 dollars a month. Anytime I have questions or need anything regarding insurance she is there to help every step of the way. I tell all my friends and family about my insurance and service!"
We responded:
"Wow, THANK YOU DAPHNE! We appreciate your business and your kind words. Stacy definitely does her best to take care of great customers like you. Tell your friends to give her a call and let us take care of them too!"
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William Burkett

January 24, 2025

5  out of  5
rating by William Burkett
"Only been with them for a couple weeks now and Emily has been great. They've been very thorough and kind. Very grateful for their service."
We responded:
"Thanks William! Emily is one of the newest members of my team and she has really stepped-up to taking care of our clients. Thanks for noticing!"